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Returns Policy

Overview

We offer returns, exchanges or credit note within 7 days of receiving orders. Orders can be returned for a different product of equal value or a refund to the original payment method. Delivery and re-delivery shipping costs are the responsibility of the Customer. 

We may offer to replace, credit note or refund at our discretion if the goods sold meet the following conditions:

  • Product is not of merchantable quality
  • Product contains defects or faults

Please note the following exceptions to our return and exchange policy:

  • Discounted or Sale items are final and cannot be returned, exchanged or credit note
  • All items must be in brand new condition (unused) to be eligible for a return or exchange. If an item is received back to our warehouse and is deemed to be used, we will notify the Customer via email and return the goods back

Need help?

Contact us for questions related to refunds and returns.